How do I raise a complaint in BESCOM?

For any complaints or queries regarding bill payment, you can contact BESCOM customer care on the helpline number 1912 or send an SMS to 58888.

How can I complain in BESCOM?

How do I register a complaint with BESCOM?

2. How can I complain in BESCOM? You can use the official helpline number – 1912 – or simply reach out on WhatsApp – 9449844640 – for a quick and easy resolution. You can contact them in case of a power outage, network disconnection, and bill-related queries.

How can I register my complaint in BESCOM online?

ONLINE COMPLAINT REGISTRATION INSTRUCTIONS FOR NEW CONSUMER STEP 1: Enter valid Mobile number STEP2:- Conform One Time Password(OTP) for the first time registration. STEP3:-enter required Details and select category and subcategory and submit to register the complaint.

How do I complain about BESCOM?

Send your complaints in this format: BESCOM (space) sub division code (space) nature of complaint and send it to this number: 9243150000. Eg: BESCOM E8 No power till 2pm. BESCOM complaints are will be catergorised into 3 and solved accordingly.

How do I write a complaint letter to BESCOM?

I, therefore, kindly request you to correct the current bill and issue a fresh bill for the current month. Otherwise, please adjust the excess amount to be paid by me for the current wrong bill amount in the next month’s bill amount. I hope my complaint will be resolved as soon as possible. Thanking you!

How do I escalate BESCOM complaints?

Consumers can reach BESCOM Helpline through SMS : Consumer can send SMS to 9243150000 to register their complaints. Once the SMS is received, consumer gets back the acknowledgment message along with docket number. The application forwards complaint message to the concerned JE/AE/AEE of the field for necessary action.

How do I write a letter of complaint?

Information To Include in Your Letter

  1. Give the basics.
  2. Tell your story.
  3. Tell the company how you want to resolve the problem.
  4. Be reasonable.
  5. File your complaint.
  6. Your Address.
  7. Your City, State, Zip Code. [Your email address, if sending by email]
  8. Date.