How do I track my UGG package?

Our courier DPD will provide you with tracking information by email and SMS as soon as they pick up your UGG® order from our warehouse. You’ll receive a one hour delivery window on the morning of delivery, plus a final 15 minute timeslot and the ability to track your driver on a map as they make their way to your door.

How long does UGG take to ship to Australia?

International Shipping Majority of orders are dispatched within 1-2 business day if all products ordered are in stock. Otherwise, the dispatch time is 2-5 business days. If you live in Australian metropolitan areas the transit time is 1-3 working days after dispatch.

How long does it take for Uggs to ship?

Most items may be shipped to the 48 contiguous United States via 2-Day service. You can expect your order to arrive within 2 full business days when placed by 11:00am PST Monday-Friday, excluding federal holidays within the United States.

How long is standard shipping?

between 3-5 business days
Standard shipping time in the US generally takes anywhere between 3-5 business days, depending on where you’re sending to.

What shipping carrier does UGG use?

UPS
Shipping Info Orders shipping via UPS Domestic Ground process within 24 hours (all days except Saturday, Sunday and major holidays). Orders shipping via UPS Air service will process same business day (excluding Saturdays, Sundays and major holidays) when received before 12:00 pm PST.

Are Uggs true to size?

The sizing for the UGG rain boots tends to be true to size, and the rubber material tends not to stretch over time. They only come in full sizes, meaning they don’t offer a size 7.5. So, if you typically are half-size, they recommend sizing up. If you typically wear a 6.5, you should order a 7 for a comfortable fit.

Why are my Uggs on backorder?

If we are currently out of stock but are expecting further stock to become available you will find a back order date listed on our website. This is an approximate date that we are expecting the item to arrive in our warehouse and it is not guaranteed.

What shipping company does UGG use?

Shipping Info Orders shipping via UPS Domestic Ground process within 24 hours (all days except Saturday, Sunday and major holidays). Orders shipping via UPS Air service will process same business day (excluding Saturdays, Sundays and major holidays) when received before 12:00 pm PST.

How long does standard shipping take in Australia?

between four and six business days
Generally, the standard shipping time is between four and six business days, but if the delivery address is local to the packing office, the delivery may take place on the next day.

How long should my package take to arrive?

Generally speaking, standard mail takes around 3 to 4 days for it to be delivered, priority mail takes 1 to 3 days, and priority express mail takes 1 to 2 days.

Does UGG replace stolen packages?

UGG® is not responsible for packages lost in transit. Once we receive the item, we will ship your requested exchange item to you without charging any additional shipping. The new item may still be subject to duties, taxes and brokerage fees.