How long is the return policy at EB Games?

within 30 days
EB Games will gladly exchange or refund on select homewares within 30 days of purchase with an original receipt. All returned items must be in their original state, with all tickets attached and deemed by EB Games as undamaged and unused before they can be accepted for a refund or exchange.

Can you return games to EB Games?

If you have simply changed your mind and you are able to provide a valid receipt, or you are a member of our loyalty program EB World, EB Games may offer you an exchange or refund provided that the merchandise: is in brand-new, resalable condition. is unworn or unused with all original packaging and content included.

Can I return online order to EB Games?

To get a refund or an exchange on online orders or instore purchases made using Zip, please visit your local EB Games store and they can assist you with providing a refund or exchange. This applies to both home delivery, Click & Collect and In-Store Purchases.

Can I return a game if I opened it?

It must be unopened if you expect to get a refund, opened games will only be exchanged with another copy of the same title. But in case the original game is out of stock, you can exchange it for a different title. Online purchases can be returned to the store, or via mail.

How do you get to level 5 EB Games?

As of September this year, 9,999 people will move up to level 5, which is quite a significant jump over the 1,000 or so people that had been Level 5 prior to this year. All you have to do is be in the top 9,999 carrot earners as of September 1st, 2021.

How long does game take to refund?

A refund can take up to 3 working days to appear in your bank account.

Can I return a game to game if I don’t like it?

Yes, you can. If the case is wrapped, you can get a full refund in whatever manner you had paid for it to start with. If the case unwrapped, it is assumed that the game is defective and you are only able to get an exchange of the exact same game.

Can you use Zing gift cards at EB Games?

For in stock products, you can pay using: Credit Card: Visa, Mastercard, Amex, Diners. PayPal. Zing or EB Games Gift Card.

Does Jbhifi accept Westfield gift cards?

The Westfield Gift Card allows you to redeem at over 8,000 participating retailers at Westfield Shopping Centres across Australia; including David Jones, Myer, Woolworths, JB Hi Fi, Target, Kmart, Big W and Rebel Sport.

What is EB world level 1?

Level 1 and Level 2: Get a $10 voucher when they spend $50 for their birthday. Level 3 and Level 4: Get a $10 voucher for their birthday, starting from May 2021. Level 5: Get a $20 voucher.