Is Bear Grylls part of Merlin?

Merlin Annual Passholders can book High Ropes, Climb, Shooting and Archery for FREE at The Bear Grylls Adventure. Other activities can be booked at up to 50% off via the Passholder prebook page here.

How do I contact Merlin?

Call Us. You can call us on 01372 751411 (local rate number) on Monday – Friday from 9am – 4pm.

Can I use my Merlin monthly pass before it arrives?

All Merlin Annual Passholders now receive a digital pass. This will be e-mailed to you and is ready to use instantly once your purchase is complete. Just enter your pass barcode when you want to pre-book a ticket.

How old do you have to be for Bear Grylls adventure?

Age Restrictions: Participants must be 8+ years. 8 and 9 year olds must be accompanied on the activity by an adult aged 18 or over. This adult must have a full activity ticket. Guests aged 10-16 years will need an adult present at check-in to sign waivers, but can enjoy the adventure unaccompanied.

How long after Merlin pass expires Can I renew?

Yes, you have up to 4 weeks from your expiry date of your old passes to renew to our new GOLD and Platinum passes.

Can you use someone else’s Merlin pass?

Our Terms and Conditions do state that a pass can only be used by the name and pictured individual. These T&C’s are also outlined on the card itself. Therefore unfortunately you would be unable to transfer your Merlin Pass to another individual.

Who is the owner of Merlin Entertainments?

The Blackstone Group
Kirkbi Invest A/SCVC Capital Partners
Merlin Entertainments/Parent organizations

Is Thorpe Park part of the Merlin Group?

It is operated by Merlin Entertainments and includes rides, themed cabins, live events and Stealth, the UK’s fastest rollercoaster. In 2019 Thorpe park was the UK’s third most visited theme park (1.9m) behind Alton Towers & Legoland Windsor.

How much does it cost to be on Bear Grylls adventure?

Prices for single admission tickets start at $75 plus tax and fees. Group tickets and VIP packages are also available. Watch the newly released video from Bear, highlighting everything you need to know about Bear Grylls Survival Challenge and the Sport of Survival.

How do you check if my annual pass expires?

If you have linked your Annual Pass to your Disney account, you can check the expiration date on the My Reservations or My Profile pages of My Disney Experience. Please note that the Water Park After 2 Annual Pass will only appear in My Reservations.